Guide

How to start a sauna business in the UK.

A practical checklist from the team that built the booking platform for a beach sauna in West Sussex. It covers the decisions that matter most in your first year.

Stoked
Stoked screen
Stoked on a phone

1. Choose your format

The main formats in the UK are fixed saunas on a beach, harbour, lake or garden site, mobile or trailer saunas that move between pitches and events, floating saunas on a pontoon, and urban bathhouses indoors. Each has different costs, permissions and seasons. Fixed sites build regulars, mobile saunas reach more places, and urban sites are less exposed to weather.

2. Secure a site and check permissions

Talk to the landowner first, whether that's a council, harbour authority, estate or private owner. Ask your local council early about planning, licensing for any food or drink, and trading consent for public spaces, as rules vary between areas. Get public liability insurance in place before you open, and keep a written risk assessment covering heat, cold water, fire and the stove.

3. Decide how you'll sell sessions

Most UK saunas sell social seats in a shared hour and private hire for groups. Add memberships once you have regulars, and gift vouchers before your first Christmas. Read our guide to pricing sauna sessions.

4. Set up online booking before you open

Guests expect to book and pay online, choose a time and get a reminder. Choose a system built for shared seats, so you never oversell an hour. Look for card and Apple Pay payments, reminders, vouchers, and a way to fill last-minute gaps. Our guide to choosing sauna booking software has a checklist.

5. Get found

Create a Google Business Profile with your exact location, photos and opening hours. Make sure your website says clearly where you are, what a session includes, how long it lasts and what it costs, so people and AI assistants can answer questions about you. Instagram is where most UK sauna communities gather, so post the sunrises.

6. Plan for the seasons

Many outdoor saunas are busiest from autumn through spring, when cold-water swimmers are out. Use cheaper off-peak prices, memberships and vouchers to smooth out the quieter weeks, and last-minute alerts to fill gaps.

7. Look after your regulars

Regulars become members, members bring friends, and friends buy vouchers. Remember names, ask for reviews, and give members first access to busy dates.

This guide is general information, not legal advice. Check the rules with your local council and insurer.

How guests book

Six steps to a QR ticket.

Step 1 of the booking flow: Session
Step 1Session
Step 2 of the booking flow: Date
Step 2Date
Step 3 of the booking flow: Time
Step 3Time
Step 4 of the booking flow: Guests
Step 4Guests
Step 5 of the booking flow: Extras
Step 5Extras
Step 6 of the booking flow: Pay
Step 6Pay
Done of the booking flow: QR ticket
DoneQR ticket
What you get

Everything a sauna needs to sell seats.

Six-step booking

Session, date, time, guests, extras and payment, with a running total and live seats at every step.

Social and private

Sell single seats in a shared hour, or the whole sauna to a group. Seats lock as people pay.

Memberships

Tiers with monthly credits, guest passes and member prices, paid by card or Direct Debit.

Gift vouchers

Sell personalised vouchers online, emailed in seconds with a QR, redeemed at checkout.

Last-minute seats

When someone cancels, push the free seats to opted-in phones in one tap.

Website bolt-on

A site designed for your sauna with booking on every page, edited from the same back office.

Questions

Good to know.

Do I need planning permission for a sauna?

It depends on the site, the structure and how long it stays in place. Ask your local council early, especially for a permanent structure or a public location.

What insurance does a sauna business need?

Public liability insurance is the minimum most landowners will ask for. Talk to an insurer about cover for the structure, equipment and any staff.

How much does Stoked cost?

Stoked is a flat monthly price with no commission per booking. Bookings start from £45 a month, and every module together is £150 a month, excluding VAT. Card fees are Stripe's standard rates, paid from your own Stripe account.

Can I try it first?

Yes. The live demo is a working copy of the platform. Book as a guest, then open the back office and the app and change anything you like. Nothing to install and no card needed.

Book a demo

See it running on your sauna.

Leave your details and we'll set up a demo with your sessions and prices. Or try the live demo right now.

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